These Terms of Service govern the conditions under which Zambranos Complete Auto Center schedules and performs vehicle service for you. By scheduling an appointment or using our services, you agree to the terms below. For information on how we handle your personal data, see our Privacy Policy.

1. Appointment Scheduling & Availability

All appointments are subject to availability and may be rescheduled by either party with reasonable notice. Same-day and next-day slots are offered on a best-effort basis and are not guaranteed until confirmed.

2. Estimates & Pricing

Estimates provided prior to or at the start of a visit are subject to change upon physical inspection of your vehicle. Final pricing will always be confirmed with you before any work begins.

3. Vehicle Inspection Findings

Zambranos Complete Auto Center is not responsible for pre-existing vehicle conditions discovered during service, including damage, wear, or defects unrelated to the requested repair.

4. Service Warranty

All services are performed by certified technicians and are backed by our service warranty as communicated to you at the time of service. Warranty terms vary by service type and parts used.

5. Vehicle Pickup & Storage Fees

Vehicles left on our premises beyond the agreed pickup time may be subject to storage fees. We will make reasonable efforts to notify you before any such fees apply.

6. Right to Refuse Service

We reserve the right to refuse service to anyone for any lawful reason, including but not limited to safety concerns, capacity limits, or non-payment on prior services.

7. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

8. SMS/Text Messaging Terms

By providing your mobile number and opting in through our appointment booking process, you agree to receive text messages from Zambranos Complete Auto Center related to appointment reminders, vehicle status updates, and, if separately opted in, promotional offers and seasonal discounts.

• Message frequency varies based on your appointment activity and marketing preferences.
• Message and data rates may apply.
• Reply STOP at any time to opt out of receiving messages.
• Reply HELP for assistance, or contact us at(609) 396-8417.
• Carriers are not liable for delayed or undelivered messages.
• For details on how we handle your data, see ourPrivacy Policy.

9. Contact Us

If you have any questions about these terms, please contact us:

Welcome to Zambranos Complete Auto Center. This Privacy Policy explains what information we collect when you schedule an appointment or contact us, and how we use and protect that information. This policy covers data handling only — for the conditions under which we provide our services, see our Terms of Service.

1. Information We Collect

When you schedule an appointment, contact us, or interact with our website, we may collect the following information:

• Full name
• Phone number
• Email address
• Vehicle information (year, make, model)
• Preferred service type and appointment date/time
• Any additional notes or requests you provide

2. How We Use Your Information

We use the information we collect exclusively to:

• Schedule, confirm, and manage your service appointments.
• Send you appointment confirmations, reminders, and service follow-ups.
• Communicate with you about your vehicle and service history.
• Improve our services and customer experience.
• Comply with legal obligations when required.

3. Appointment Communications

By scheduling an appointment, you consent to receive the following operational communications, which are necessary to provide you with our services:

• Appointment confirmation messages via phone call, SMS text, or email.
• Appointment reminder messages sent before your scheduled visit.
• Follow-up messages after your service to ensure your satisfaction.

These messages relate directly to a service you requested and are not promotional. You may still reply STOP to opt out of text messages at any time, or call us at (609) 396-8417 to reach us by phone instead.

4. We Do NOT Share Your Information

Your personal information is never sold, rented, traded, or shared with any third party.

All information collected by Zambranos Complete Auto Center is used exclusively for the internal operations of our business. We do not share, distribute, or disclose your personal data to outside companies, advertisers, data brokers, or any other third-party entities — period.

The only exception would be if we are legally required to disclose information by a valid court order or law enforcement request. In such cases, we will only disclose the minimum information required by law.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. Access to customer data is restricted to authorized staff members of Zambranos Complete Auto Center who need it to perform their job functions.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us directly. We will honor such requests promptly unless retention is required by law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data.
• File a complaint if you believe your rights have been violated.

8. Marketing Communications

This Privacy Policy does not cover promotional or marketing messages. If you choose to receive promotional offers, seasonal discounts, or marketing SMS from Zambranos Complete Auto Center, that is collected through a separate, optional consent at the time you schedule an appointment, and can be withdrawn at any time by replying STOP.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this policy, please contact us: